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OUR POLITICAL
This page presents the policies applicable to Andarna Studio: Privacy, Cookies and Notice Management.
Privacy Policy
This policy describes how we collect, use and protect the personal data you entrust to us by visiting andarnasudio.com
1. Who collects your data?
Information concerning the seller and his business
The data are collected by:
Individual company Andarna Studio
Emma Salas
19 rue du Champ de la Taillée - 74600 Seynod - France
contact@andarnastudio.com
Legal status : Micro-entreprise
SIRET number:10124723700015
RCS: Annecy
Undertaking not subject to VAT in accordance with Article 293b of the General Tax Code.
Prices are shown in euro (€) – VAT not applicable, Article 293b of the CGI.
You can contact us at any time to ask a question or exercise your rights to your data.
2. What data are collected?
Information on the types of data collected
We only collect data necessary for the operation of the site and the provision of our services. They fall into two main categories:
A. Data you give us voluntarily
✦ Identification data Name, first name, e-mail address (to open an account or place an order).
✦ Delivery data : billing and delivery address, telephone number.
✦ Payment data : information necessary for processing payments (contracted via secure provider).
✦ Other data : contact emails, customer reviews, pseudonym or name and content of the opinion, information for the newsletter.
Mandatory fields are marked with an asterisk. If you do not fill out these fields, we will not be able to process your order or registration.
B. Data collected automatically
When you browse our site, some data is collected automatically via cookies, log files, web beacons or pixels :
✦ IP address
✦ Pages consulted and length of visit
✦ Browser type and version
✦ Area of reference
✦ Language and time zone
✦ Search term and site interaction
✦ Device used
These data are used for:
✦ Analyze site use and use (Google Analytics)
✦ Improve your browsing experience
C. Cookies
We use cookies for:
✦ Follow site attendance
✦ Remember your preferences
✦ Optimize your browsing experience
You can accept, refuse or customize cookies via our consent banner or via your browser settings.
3. Why do we collect this data?
Understanding the Purposes of Treatment
Statistics and site improvement : understand how you navigate and improve our content.
Management of customer reviews : moderation, publication and posting on the site.
Answer to emails : customer service and support.
Newsletter and promotional offers : sending marketing communications, promo codes or news.
Site security Prevention of fraud or unauthorized access.
4. On what legal basis?
Each data processing is based on a legal basis
Consent : for cookies, customer reviews and newsletter.
Legitimate interest : for site security and anonymous analysis of statistics (anonymised IP).
5. Shelf life
Storage time arrangements
|
Data type |
Shelf life |
|---|---|
|
Google Analytics cookies |
Maximum 13 months |
|
Consent cookies |
6 months |
|
Customer reviews |
As long as the site is active or until request for deletion |
|
Contact emails (support or questions) |
3 years after last exchange |
|
Newsletter Emails |
As long as you're a subscriber·e, immediate deletion after deregistration |
6. Your rights
You have several rights concerning your personal data
You can at any time:
✦ Access your data
✦ Correct or complete them
✦ Remove
✦ Withdraw Your Consent
✦ In contrast to their treatment
To exercise these rights, contact us at: contact@andarnastudio.com
For any request relating to your rights, you must enter your full contact information (name, first name, e-mail, full postal address) and be accompanied by a copy of your identity card, in order to avoid abuse and to guarantee the security of your data.
You can also contact the CNIL: https://www.cnil.fr/en/complaints
7. nEWSLETTER
Registration information Newsletter
You have to give your explicit consent to register.
The data collected are: email address (required) and possibly name/first name (optional).
Emails are only used to send the newsletter, news and promotional offers.
You can unsubscribe easily and free of charge via the link in each email.
Your data is stored as long as you remain a subscriber·e. They are deleted immediately after unsubscribe.
Cookie Policy
This policy explains how the site andarnasudio.com uses cookies when you navigate on it, whether you're a customer or simply a visitor
1. What is a cookie?
Cookies to improve the operation and use of the site.
A cookie is a small text file saved on your device (computer, tablet or smartphone) when visiting a website.
Cookies include:
✦ Ensure the proper functioning of the site
✦ Memorize certain preferences
✦ Improve your browsing experience
✦ To measure site use
You can accept or refuse cookies (except strictly necessary cookies).
However, the refusal of certain cookies may limit certain features.
2. Which cookies are used?
Information on the different cookies that can be used
A. Cookies strictly necessary
These cookies are essential for the proper functioning of the site (navigation, security, access to essential features). They don't require your consent.
B. Hearing measurement cookies
The site uses Google Analytics, an analysis service provided by Google LLC.
These cookies allow:
✦ Understanding how the site is used
✦ Identify the most viewed pages
✦ Measuring the duration of visits
✦ Improving proposed content
The data collected are used for statistical purposes and cannot be directly identified.
These cookies are only deposited after your consent via the consent banner.
C. Cookies related to social networks (if applicable)
If you interact with embedded content from social networks (sharing buttons, embedded content), these platforms can store their own cookies.
3. How long are cookies stored?
Cookies are kept for a limited time
Cookies can be:
✦ Sessional : deleted when you close your browser
✦ Persistent : preserved until expiry or deletion
Audience measurement cookies are stored for a maximum of 13 months in accordance with the recommendations of the CNIL.
Your choice about cookies is kept for a maximum of 6 months.
For more information on removing cookies before they expire, see the section below on how to control them.
4. How do I manage my cookies?
Change cookie preferences
On your first visit, a banner allows you:
✦ Accept all cookies
✦ To refuse them
✦ Customize Your Preferences
You can change your choice at any time via the cookie management tool available on the website.
You can also configure your browser to modify, block or delete cookies.
Attention : Some features may no longer work properly.
Contact us:
For any questions related to this Cookie Policy, you can contact the Individual Company Andarna Studio at 19 rue du Champ de la Taillée - 74600 Seynod - France (VAT not applicable, Article 293b of the General Tax Code) or by e-mail to the following address: contact@andarnastudio.com
Policy OPINION MANAGEMENT
This policy explains how we collect, moderate and publish opinions on andarnasudio.com
1. Who can leave an opinion?
How to publish opinions
If you have purchased one or more products on our website, you will automatically receive an email proposing to give your opinion on this product(s).
By sending your opinion, you agree that it will be published on the site after moderation.
2. Conditions for publication
Information on publication procedures
The notices shall be published on the relevant product or service page. We reserve the right to refuse or delete a notice in the following cases:
✦ Containing unlawful use (injurious, defamatory or discriminatory);
✦ Not relevant to the evaluated product or service (We may refuse or delete a notice if it is manifestly excessive, purely emotional or is not based on any specific product or service-related elements.)
✦ Issent several times by the same person for the same product or service;
✦ Presents a conflict of interest or is clearly biased;
✦ Contains advertising or promotional messages.
3. Awards and Incited Opinions
Awards offered after sharing an opinion on social networks.
To thank you for sharing your opinion or talking about our shop on social networks by identifying us, you can receive a 15 % reduction code on your next order.
This award does not influence our moderation : all assents, whether positive or negative, may be published.
4. Shelf life
How long notice can be kept
Notices are kept and published while the site is activeor until you ask for their deletion.
Contact us
Our contact details
For any questions regarding these Policies, you can contact the Individual Company Andarna Studio at 19 rue du Champ de la Taillée - 74600 Seynod - France (VAT not applicable, Article 293b of the General Tax Code) or by e-mail to the following address: contact@andarnastudio.com
Last updated on 10 March 2026.
